Frequently Asked Questions

Here you can find most of the basic information, but if you need further explanations don’t esitate to get in contact with us.

Login to the reserved area and select the “New Order” option; from there you can proceed with completing the order in complete autonomy

Thanks to our new order management procedure we will be able to process your request within 48 hours: no more delays, just the best service.

Just login to the reserved area and select the “Chat” option: that is the simplest and most direct communication channel to interface with our customer service. Our staff will promptly check your message and select the best person to give you all the information you need.

Of course! By selecting the “Chat” option you will be able to see all previous messages between you and our staff, in chronological order: a quick and easy way to always have all the information you need at your fingertips.